Live — real-time intelligence for recruiting calls

Great recruiters have always relied on instinct. Now instinct gets an information advantage.

Paladin puts that intelligence behind you on live calls: a brief before you dial, the follow-up worth asking, a flag when the story on the phone drifts from the resume on file. The AI thinks at full power. You do what it never could: actually be there.

An Ashford & Briggs product

Paladin Candidate · Senior Platform Engineer 12:44 LIVE End callGenerate report

Live transcript

Candidate

“…so I led that Kafka migration end to end.”

+12:31
You

“Who owned the cutover weekend? Walk me through the go/no-go call.”

+12:38
Candidate

“Well, it was a team effort, but I

+12:44

Realtime advisor · for the recruiter · the candidate never hears this

Flag

Resume says “contributed to” the migration. LinkedIn dates put him on the team four months.

Ask about

Who owned the cutover weekend, and how the go/no-go call was made.

Term

Kafka: a distributed event-streaming platform. “Cutover” is the switch to the new system.

EXHIBIT A — THE CANDIDATE

The other side of the call is already using AI.

Resume inflators. Live interview copilots. Teleprompters for phone screens. Candidate-side AI is a product category now. The numbers, as filed:

74%

of resumes now contain AI-generated content

Resume Genius, 2025

65%

of hiring managers have caught candidates using deceptive AI in interviews

industry survey data

$17,000

average cost of a bad hire who fails inside 90 days

SHRM

Every other tool works before or after the interview. Deception happens live — and until now, the recruiter on the other end had a legal pad.

You run the call. Paladin runs the file.

Six things happening on your screen while you're on the phone doing what you're great at

01

Pre-Call Dossier

Before the phone rings, Paladin builds the case file: LinkedIn parsed and enriched, resume cross-referenced against the job description, gaps pre-flagged, must-ask questions generated. You walk in knowing more than they think you know.

02

Live Transcript

The call streams to your dashboard in real time — speakers separated, sub-second latency. Every word, on the record, as it's said.

03

Dynamic Prompts

Follow-up questions generated from what the candidate just said, cross-referenced against their file. The question worth asking, on screen while there's still time to ask it.

04

Instant Context

Technical terms, certifications, and industry jargon defined on your screen the moment they come up. Zero pretending.

05

Trust Flags

Every claim checked against the resume, the LinkedIn profile, and the job description — live. When the story drifts from the file, you see it while you can still probe it.

06

The Record

Seconds after hang-up: narrative summary, strengths, concerns, red flags, action items — filed to the candidate's history automatically. No note-taking. No memory gaps.

⚑ Paladin advises. You decide what to ask. Nothing talks to the candidate but you.

EXHIBIT B — ONE CALL, START TO FINISH

How It Works

No desk phone, no softphone, no phone system to install. Your cell is the handset; your screen is the intelligence.

01

Add the Role & Candidate

Drop in the req, the resume, and the LinkedIn URL. Paladin does the homework.

02

Review the Brief

Profile summary, experience highlights, pre-flagged gaps, and a structured call script — generated before you dial.

03

Click Initiate Call

Paladin dials your own cellphone, then bridges the candidate — who sees a Paladin-issued business number, never your personal cell.

04

Intelligence Hits Your Screen

Live transcript, follow-up questions, instant definitions, trust flags — while you talk, without breaking your flow.

05

Hang Up. The File Is Written.

Summary, assessment, and action items filed automatically. A full intelligence-weighted report is one click away.

Running now

Built on our own phone system.
On real recruiting calls today.

Paladin runs the phone line itself, so the intelligence rides on the call rather than beside it. Recruiters are dialing through it now, and every call is transcribed, advised and filed as it happens.

The line

Our own telephony stack.

Carrier-connected and STIR/SHAKEN compliant. Paladin hears each side of the call on its own channel because it runs the phone system itself.

The transcript

Sub-second, speakers separated.

Streaming transcription with the speakers split at the audio layer, not guessed afterwards. Every word on the record as it's said.

The phone

Your own cell. Their business number.

Recruiters answer on the phone already in their pocket. Candidates see a Paladin-issued business number, never a personal cell.

The file

Filed on every hang-up.

Summary, assessment and action items written to the candidate's record seconds after the call ends, on every call, without anyone typing.

FIELD NOTES — FROM THE FOUNDER

What we're learning by using it.

Short notes from building Paladin and running real calls through it. No screenshots of things we haven't built.

2026-09-11

The wrapper problem

Most AI startups are a wrapper around a model, or now an agent harness. Paladin's core tech is the phone line. You can't wrap that.

Read the note →

2026-09-11

Junior to senior in weeks

Four senior recruiters have seen it. The read from one who ran a national firm: a new recruiter runs calls like a senior one within weeks, and your seniors double their output.

Read the note →

All notes

Built by Recruiters, for Recruiters

Paladin is an Ashford & Briggs product, born from years of real-world staffing experience.

We built Paladin because we lived the problem. As recruiters, we were drowning in research, notes, and follow-ups — and walking into calls where the candidate had more technology on their side than we did.

So we built something that's actually on the call with you. Not an AI that talks to candidates. Not a recording that gets scored after the moment to ask the follow-up is gone. A counter-intelligence layer that works while the conversation is happening — because that's when it matters.

Whether you're an independent recruiter or part of a staffing agency, Paladin fits the way you already work: your phone, your voice, your relationships. Just better informed.

Live on the Call

Intelligence in real time, not after

Your Own Cell

No phone system to install

Zero

AI voices talking to your candidates

Seconds

From hang-up to filed summary

Get on a call with us. Literally.

The demo is the product: we put a live call on the screen and you watch the file build itself. Thirty minutes, real phone lines, nothing staged.

Get In Touch

Email
inquiries@ashfordbriggs.com

Support Hours
Monday - Friday
8:00 AM - 6:00 PM EST