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PaladinPaladin Recruiter Help

Paladin Dialer

Change Dialer settings

The gear at the top right of the app.

Settings is the gear at the top right of the Calls, Contacts and Keypad tabs. It shows the account the app is connected to, and lets you choose which phone Paladin rings or disconnect the app.

Choose which phone Paladin rings

Section titled “Choose which phone Paladin rings”

When a candidate calls your Paladin number, Paladin rings one of the phones on your account.

  1. Tap the gear at the top right.
  2. Under Phone Paladin rings, tap the phone you want. A check mark moves to it.
  3. Tap Done.

To add or remove a phone, use Phone Numbers in your Profile in the dashboard. The app can only switch between the phones already there.

Disconnect the app, or switch accounts

Section titled “Disconnect the app, or switch accounts”
  1. Tap the gear at the top right.
  2. Tap Disconnect this device. It disconnects at once, without asking first.
  3. To connect again, with the same account or another one, follow Connect the Dialer to your account.

Disconnecting clears the account’s calls, candidates and favorites from the phone. Your phone’s own contacts aren’t touched.

What happens next

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Settings shows Connected, your name, your Paladin number, and Connected to with your dashboard address. To change the dashboard address or your login, disconnect and connect again.

If something goes wrong

Section titled “If something goes wrong”
  • “Sign-in expired.” You changed your dashboard password. Disconnect the app and connect again with the new password.
  • “Couldn’t load your phones.” Check your connection, tap Done, and open Settings again.
  • “No phones on your account.” Add your phone under Phone Numbers in your Profile in the dashboard.
  • “Couldn’t switch phones.” Check your connection and tap the phone again.
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